FAQ’s

If you would like to request a refund for tickets purchased please do so within 7 days of your purchase by emailing us at sales@bikeindustries.com with your order number and reason for refund.

Refunds will be processed within 5-7 business days after receipt of the cancellation request and will be based on the original payment method: I.e payments by credit card will be credited on the original credit card charged. If you paid by cash at one of our events refunds will be processed as check refunds; therefore please provide your address details.

You will find your order number on the email confirmation sent at time of purchase.

Any purchases made within 7 days of the competition draw date (1st December 2018) will be non refundable.

Please note, any refunds issued will remove your entry from the competition.

PodiumPrizes will be at all the BSB rounds throughout the 2018 season. The Grand Prize draw takes place on the 1st of December 2018 via live video on our Facebook page with MotoGP rider Scott Redding.

The draw is done by a random ticket generator checked by the gambling commision.

Answer the skills based question, then select how many tickets you want to buy.

You can enter via our website or visit our stand at the BSB events.

Remember more tickets = more chances to win!

Winners will be selected by Scott Redding via Facebook Live using a computer generated programmer within the website checked by the gambling commision.

If your ticket number is selected – you are the WINNER!

Anyone over the age of 16 can enter our competitions, Also anyone in any location can enter however the bike is road legal in the UK and Europe, so please bare in mind if you are outside of these locations there may be cost to you if you won the bike to make it road legal in your country, we will ship the bike to any country the winner is located.

You can enter on our website, bikeindustries.com or in person when you meet us at one of the many events we attend throughout the year.

You can also enter for free* by sending your name/address/email/mobile to us at Bike Industries, Unit 1C, Riverside Tading Park, Saltney, Chester CH4 8RL

*Only one free entry per person.

Are there any discounts or offers?

We already have standard discounts set for multiple ticket purchase:

4 tickets £10 | 10 tickets £20 | 30 tickets £30

We also run special offers or discount codes – look out for them on the website and on social media.

Yes – each person will receive a confirmation email to the address you provided upon entry. This email will include a unique ticket number for each ticket you have purchased.

We also keep a record of these so we can match you with the winning ticket!

We offer an £8,000 cash alternative for our Grand Prize!

Yes! The bike has already been purchased from Aprilia UK. It is brand new.

Winners will be notified by telephone and email.

Details of winners will also be available on our website.

No.

It is a skills based competition and not deemed as gambling, raffle or lottery.

Please do refer to Section 3 of the Gambling Commission: ‘Prize competitions and free draws. The requirements of the Gambling Act 2005‘ paper.

Yes.

We will be at every BSB event throughout the year.

Please see our Events page for more details.

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